Welcome to your new home

We are delighted to have you as a tenant and hope you find your new residence comfortable and enjoyable. To help you settle in, we have put together some important information about your rental property and our services.

Preparing to Move-In: Set-Up Utilities & Secure Renter’s Insurance

Renter’s Insurance

Before you move-in please secure Renter’s Insurance and move any applicable utilities into your name.

You may use any insurance company to secure Renter’s Insurance. It generally costs $10-$20 per month. For a local agent, we recommend contacting Matt Fahoome at State Farm.

Matt Fahoome State Farm

Utilities

Utilities include electricity, gas, water, trash service and cable/internet. The utilities for which you are responsible are outlined in Schedule A of your lease. Provider contact information, helpful information and links are available below. Once you have completed moving each utility into your name, please send us proof that you have done so. This can simply be a screenshot of the confirmation page.

Electricity & Gas: DTE Energy

Please follow this link to start or stop your service

Please note that you may need to activate gas and electric services separately. Please check your lease carefully. Some properties only require electrical service to be transferred to your name.

 Water:

Ann Arbor – City of Ann Arbor Water Services
Please visit this link for information about water services in Ann Arbor.

Ypsilanti – YCUA: Ypsilanti Community Utilities Authority
Please visit this link for more information about Ypsilanti Water Services.

 Pittsfield Township
Please click here to set up your Water, Trash and Sewer service.

 Trash:

            Ann Arbor

There is no additional charge for trash or recycling pick-up in Ann Arbor. Please visit the following link for information about your trash pick-up day, as well as procedures and city guidelines. Some properties have small dumpsters on-site. Please do not overload the dumpsters. The lid must close completely to avoid overage penalties.
A2.gov – Trash, Recycling & Compost

 Ypsilanti

There is no additional charge for trash or recycling pick-up in Ypsilanti. Please visit the following link for information about your trash pick-up day, as well as procedures and city guidelines.
City of Ypsilanti – Trash Service

Pittsfield Township (this includes properties on Northridge, Wilson & Textile)

Trash/Rubbish service can be established at the same time you set up your water service. Further information can be found at the link below, including your trash pick-up day.
Pittsfield Charter Township - Waste Management

 
Internet/Cable:

Internet and/or cable service is optional. You do not need to submit proof to us. Two main providers are available in the Ann Arbor/Ypsilanti area.
AT&T or Comcast (Xfinity) 

Parking Permit (Ann Arbor):

Street parking is restricted in some areas of Ann Arbor.  The Residential Parking Permit (RPP) program allows vehicles owned by residents to park in a RPP neighborhood for the posted time limit without being ticketed. If your neighborhood is participating in a RPP Program, you will need to acquire and display a RPP decal for every vehicle that will park on neighborhood streets during the specified enforcement period. 

 Move-In:

Before you move-in we will arrange a time to give you keys and/or the door code to your new home. Once you move in, please be sure to visit the following link and complete your Move-In checklist as soon as possible. This form requests that you record the condition of the property at the start of your lease. We will refer to this record at the end of your lease and will be used to determine damage deductions from your security deposit.